Return Policy

At Luxe & Cozies, we prioritize your satisfaction and aim to provide exceptional service.

Our return policy is designed to ensure a seamless experience in the event of any issue with your order.

Conditions for returns

Damaged or Defective Items: If you receive a damaged or defective item, contact us within 30 days at hello@luxecozies.com for a full refund or free replacement.

Manufacturing Errors: For items with manufacturing errors, reach out within 30 days at hello@luxecozies.com to arrange a full refund or free replacement.

Return Shipping: For size-related exchanges, customers are responsible for covering the shipping costs. We do not offer refunds for size-related errors.

If you encounter any issues or have inquiries about our Return Policy, please contact us at hello@luxecozies.com. Someone from our team will respond within 24 hours.